Business Process Outsourcing (BPO) is the delegation of one or
more IT-intensive business processes to an external provider
that in turn owns, administers and manages the selected process
based on defined and measurable performance criteria.
Few of the main factors as to why BPO is gaining ground are:
- Factor Cost Advantage
- Utilization Improvement
- Superior Competency
- Business Risk Mitigation
Availability of highly qualified skill pool and faster adoption
of very well-defined business processes leads to higher
productivity gains without compromising on quality.
Improvement in cost, quality and productivity, turn around time
etc. has encouraged customers to rapidly scale up their offshore
operations. It is no longer seen as a one-time cost reduction or
process improvement but customers are demanding year to year
improvements in process metrics.
Using our BPO services are as efficient as doing it yourself. |